Published date: 16 September 2022
This notice was replaced on 28 October 2022
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 28 October 2022)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Research and development services and related consultancy services - 73000000
Survey services - 79311000
Location of contract
North East
Value of contract
£35,000
Procurement reference
DN633495-
Published date
16 September 2022
Closing date
7 October 2022
Closing time
12pm
Contract start date
1 November 2022
Contract end date
31 October 2025
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
South Tyneside Homes, on behalf of South Tyneside Council, wishes to carry out a tenant satisfaction survey to understand the views of our customers. The council currently has 16,000 tenancies.
We would like the successful provider to use the government's draft Tenant Satisfaction Measures (TSMs) as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may therefore need to be reviewed and amended should the TSMs change.
Tender documentation is available to be downloaded on the NEPO ProContract system. If not already registered please register at the following link: https://procontract.due-north.com - this will then grant access to the tender documentation. Please note that registering on ProContract and expressing interest does not mean that you have bid for the tender - once you have registered you will be required to complete and submit the tender documentation. Tenders and all supporting documentation must be priced in Sterling and written in English. Any agreement entered into will be governed by English law and will be subject to the exclusive jurisdiction of the English Courts. The Council is not liable for any costs incurred by those expressing an interest in tendering for this contract opportunity.
About the buyer
Contact name
Rebecca Oxby
Address
Town Hall, Westoe Road
South Shields
NE332RL
England
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