Published date: 3 October 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 11 September 2019

Contract summary

Industry

  • Research and development consultancy services - 73200000

  • Research consultancy services - 73210000

  • Design and execution of research and development - 73300000

Location of contract

Any region

Value of contract

£400,000

Procurement reference

tender_205996/803198

Published date

3 October 2019

Closing date

11 September 2019

Contract start date

1 October 2019

Contract end date

30 September 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

To work with Highways England as a Customer Experience Intelligence Partner during the re-procurement of the entire Dart Charge Service. The service will encourage 100% compliance and provide a frictionless customer-centric, multi-channel, socially inclusive road user charging scheme which is compliant with the UK government service standard. We are looking for a scalable and technologically mature service, which enables interoperability with other services, recognising the importance of data as an asset. This will be a state-of-the-art road user charging scheme, adaptable to changing policy objectives the changing ways in which the public interact with mobility services.


Award information

Awarded date

26 September 2019

Contract start date

1 October 2019

Contract end date

30 September 2021

Total value of contract

£400,000

This contract was awarded to 1 supplier.

Nomensa

Address

Nomensa Ltd. King William House, 13 Queen Square, Bristol BS1 4NT

Reference

Companies House number: 4214477

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Address

Highways England | Temple Quay House, 2 The Square, Temple Quay
Bristol
BS1 6HA
England

Telephone

07800852092

Email

robin.coomber2@highwaysengland.co.uk