Published date: 2 October 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 September 2025, 12am

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

South East

Value of contract

£52,000

Procurement reference

BHCC - 015879

Published date

2 October 2025

Closing date

30 September 2025

Closing time

12am

Contract start date

6 October 2025

Contract end date

26 December 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

AI customer contact
and task handling, using Amazon Connect

Award information

Awarded date

1 October 2025

Contract start date

6 October 2025

Contract end date

26 December 2025

Total value of contract

£52,000

This contract was awarded to 1 supplier.

PricewaterhouseCoopers LLP

Address

1 Embankment Place
London
WC2N 6RH

Reference

Companies House number: OC303525

Value of contract

£52,000

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Procurement Team

Address

Town Hall
HOVE
BN3 3BQ
England

Email

procurement@brighton-hove.gov.uk