Published date: 8 March 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 March 2021, 11:59pm

Contract summary

Industry

  • Digital telephone exchanges - 32552310

  • Software package and information systems - 48000000

  • Postal and telecommunications services - 64000000

Location of contract

North West

Value of contract

£71,574

Procurement reference

WLANCS001-DN531289-48832921

Published date

8 March 2021

Closing date

5 March 2021

Closing time

11:59pm

Contract start date

1 April 2021

Contract end date

31 March 2024

Contract type

Supply contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The contract relates to the Voice Platform for the Customer Contact Centre that provides a primary point of contact for customers of WLBC. The voice platform is a telephony solution and is an integral part of the Council's Customer Relation Management (CRM) solution.

Award information

Awarded date

8 March 2021

Contract start date

1 April 2021

Contract end date

31 March 2024

Total value of contract

£71,574

This contract was awarded to 1 supplier.

3CLogic. inc

Address

9201 Corporate Blvd., Suite 470
Rockville, MD 20850

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

52 Derby Street
Ormskirk
L39 2FF
United Kingdom

Telephone

+44 0

Email

Procurement@westlancs.gov.uk

Website

http://www.westlancs.gov.uk/