Published date: 27 April 2018

Last edited date: 27 April 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 16 May 2018

Contract summary

Industry

  • Maintenance and repair of computer equipment - 50312000

  • Hardware selection consultancy services - 72110000

Location of contract

Any region

Value of contract

£300,000 to £800,000

Procurement reference

TFL001-DN331729-45360659

Published date

27 April 2018

Closing date

16 May 2018

Contract start date

1 August 2018

Contract end date

1 August 2023

Contract type

Service contract

Procedure type

Negotiated procedure

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The London Underground Bakerloo lines' signalling systems are controlled by dual Hewlett Packard A Series systems which range in age from approximately twenty five to thirty five years' old. The systems are supported by a team of Company engineers with the experience and knowledge to carry out first and second line support and repair. The Company also has an inventory of spares for the systems held in store which with suitable testing can be released for signalling system and control repair.
The proposed support contract will ask the Contractor to provide a remote third line support service for testing and fault finding, repair and replacement as instructed by LU Bakerloo Line signal engineers. Support shall be triggered by LU sending a Request for Quotation (RFQ) to the Contractor. LU's requirement is historically made on an irregular time-to-time basis usually at least twice a year although in such old systems historical performance is not necessary an indication of the future failure pattern. The RFQ's will cover several types of requirement including repair and calibration of hardware, response to technical query requiring a written response, supply of replacement hardware, a requirement for training and an annual obsolescence report.

About the buyer

Contact name

David Demmery

Address

55 Broadway
LONDON
SW1H 0BD
England

Telephone

+44 2070384919

Email

DAVID.DEMMERY@TUBE.TFL.GOV.UK

Website

https://tfl.gov.uk