Published date: 7 September 2022
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Sales, marketing and business intelligence software package - 48480000
Sales or marketing software package - 48481000
Programming services of packaged software products - 72210000
Sales, marketing and business intelligence software development services - 72212480
Sales or marketing software development services - 72212481
Business services: law, marketing, consulting, recruitment, printing and security - 79000000
Marketing services - 79342000
Marketing management consultancy services - 79413000
Location of contract
North East
Value of contract
£100,000
Procurement reference
NCL001-DN623436-07720250
Published date
7 September 2022
Closing date
3 August 2022
Closing time
12pm
Contract start date
1 September 2022
Contract end date
31 July 2023
Contract type
Service contract
Procedure type
Restricted procedure
A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
We are seeking to appoint an agency on a retainer for 11 months to support with the following key services:
1. Web content development
a. Write and edit effective web content:
i. Using user centred content design principles
ii. Optimised for appropriate readability
iii. Optimised for search engines and mobile devices
iv. To meet the University's web content guidelines and standards
b. Rewrite Newcastle University content so it is more suitable for the web
c. Use our content workflow and CMS to develop and publish content
2. Web page creation
a. Use our content workflow system, GatherContent, to manage content creation and approvals processes
b. Create and publish approved web content using one of our content management systems (CMS). We use TerminalFour (T4) as our enterprise level CMS for the web estate on ncl.ac.uk. We also use Hubspot CMS for specific projects and support is required for both.
c. Deliver pages that are accessible for users with cognitive and physical difficulties or disabilities.
d. Apply SEO best practices
e. Adherence to web standards (W3C) and best practices for performance and accessibility (WCAG 2.1 AA / AAA)
f. Strong working knowledge developing cross platform/browser compatibility for dynamic web applications. RWD (responsive web design) and mobile first design
g. Strong understanding of functional testing strategies and application
3. Project management skills
a. The ability to deliver outstanding project management throughout the 11 month retainer
b. Assign a dedicated Account Manager who can deal with day-to-day enquires and provide regular updates to University stakeholders.
c. Assign an Account Director to provide an oversight of the retainer, provide regular updates and keep track of budgets.
d. Use our internal project management system Wrike
e. Create a variety of planning documentation and status reports to assist with delivering web projects and to coordinate resource to attend training workshops as required for on-boarding, improving knowledge of our CMS and web standards
f. Have a collaborative approach acting as an extension of our in-house delivery team
Award information
Awarded date
15 August 2022
Contract start date
1 September 2022
Contract end date
31 July 2023
Total value of contract
£99,000
This contract was awarded to 1 supplier.
INSPIRED
Address
The Victoria Building
Heaton Park View
Newcastle Upon Tyne
Northumberland
United Kingdom
NE6 5BFReference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Address
Newcastle University
King's Gate
Newcastle upon Tyne
NE1 7RU
United Kingdom
Telephone
+44 1912086220
Website
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Closing: 3 August 2022, 12pm
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