Published date: 3 September 2018

This notice was replaced on 8 October 2018

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 8 October 2018)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Business and management consultancy and related services - 79400000

Location of contract

Any region

Value of contract

£30,000 to £40,000

Procurement reference

ORR/CT/18-35

Published date

3 September 2018

Closing date

17 September 2018

Contract start date

24 September 2018

Contract end date

7 December 2018

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Office of Rail and Road (ORR) independently monitors Highways England's management of the strategic road network (SRN) - the motorways and main A roads in England. We monitor how Highways England delivers performance, including efficiency, safety and sustainability, for the benefit of road users and the public.
Our role involves assessing Highways England against the performance specification and investment plan set out in the first Road Investment Strategy (RIS1). The performance specification includes a targeted KPI (Key Performance Indicator) which requires Highways England to clear 85% of motorway incidents within one hour. In 2017-18, Highways England exceeded this target, clearing 87.9% of incidents within an hour. Under its licence Highways England is also required to seek to minimise disruption to road users that might reasonably be expected to occur as a result of unplanned disruption to the network, including from incidents.
The overall objective of this project is to understand and compare how Highways England, comparable road authorities and other relevant organisations manage, measure, target and incentivise clearing incidents from their networks.
We have established a programme of benchmarking work to understand Highways England's areas of strengths and weaknesses and this piece of work would feed into that programme. We set out our broad benchmarking plan in April 2016 and published a progress report in December 2016. A second report was published at the end of 2017. A previous example of a benchmarking study which looked at how Highways England and comparable organisations manage their roadworks can be found here: http://orr.gov.uk/__data/assets/pdf_file/0007/26287/highways-england-roadworks-management-report-2017-05-24.pdf
In reviewing Highways England's approach to incident management this study may also lead to recommendations for improvement, even if better practice isn't identified elsewhere.

More information

Attachments

Additional text

This tender closes on 17/09/2018 at 5pm. All communication must be via our portal (joining instructions attached)

About the buyer

Contact name

Mayank Vyas

Address

1 Kemble Street
London
WC2B 4AN
England

Telephone

020 7282 2004

Email

mayank.vyas@orr.gsi.gov.uk