Published date: 15 August 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 March 2025, 4pm

Contract summary

Industry

  • Health and social work services - 85000000

  • Health services - 85100000

  • Community health services - 85323000

    • Other community, social and personal services - 98000000

Location of contract

IP5 3QS

Value of contract

£2,500,000 to £3,000,000

Procurement reference

CF-0044100D4K000001WteKUAS

Published date

15 August 2025

Closing date

19 March 2025

Closing time

4pm

Contract start date

1 October 2025

Contract end date

30 September 2028

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The commissioned service will deliver a comprehensive, cross-regional victim support programme across Norfolk and Suffolk: an integrated victim support model, encompassing assessment, intervention, and referral pathways.

Key service features include: Holistic Victim Assessment & Support: a streamlined approach to identifying victim needs and delivering appropriate support or onward referrals; Inclusive Service Delivery: full accessibility for individuals with protected characteristics, ensuring compliance with equality and diversity standards; Tailored Interventions: A diverse portfolio of support options designed to meet the varied and complex needs of victims across crime types.

The contract does not include provision for standard-risk Domestic Abuse support, which will be commissioned separately.

The initial contract will be awarded for three (3) years, with the option to extend for up to two (2) additional years (via 1+1 extension), subject to satisfactory performance.

Award information

Awarded date

2 June 2025

Contract start date

1 October 2025

Contract end date

30 September 2028

Total value of contract

£2,650,000

This contract was awarded to 1 supplier.

Catch22

Address

27 Pear Tree Street, London, EC1V 3AG, London, EC1V 3AG

Reference

None

Supplier is SME?

No

About the buyer

Contact name

Anamaria Gray

Address

Martlesham Heath
Ipswich
IP5 3QS
GB

Email

anamaria.gray@norfolk.police.uk