Published date: 13 April 2023
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Health and social work services - 85000000
Social work services - 85310000
Location of contract
RG14 5LD
Value of contract
£2,618,832
Procurement reference
IT-402-974-P00000974
Published date
13 April 2023
Closing date
26 April 2023
Closing time
5pm
Contract start date
1 October 2023
Contract end date
30 September 2028
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The Council is tendering a contract for West Berkshire Adult Advocacy Services in two lots:
Lot 1: Healthwatch, NHS Complaints, Learning Disability Partnership Board (LDPB).
Lot 2: Independent Mental Capacity Advocate (IMCA), including Relevant Person's Paid Representative (RPPR), Independent Mental Health Advocate (IMHA), Safeguarding advocacy and Care Act advocacy
Lot 1
The Healthwatch Service for West Berkshire will be the independent consumer champion for patients, all those using health and social care services and carers, as well as the wider public, ensuring that the views and feedback from patients, Service Users and carers are an integral part of local commissioning across health and social care.
The work of Healthwatch services in West Berkshire will help to achieve the nationally stated aims of ensuring:
o People are at the heart of all health and social care services;
o Health and social care outcomes in England are among the best in the world; and there is promotion of the joining up of local NHS services, social care and health improvement.
For the purpose of describing the requirements and desired outcomes from the Healthwatch service in this service specification, 'people' and 'local people' refers to all residents in West Berkshire and includes:
o Patients and users of health and social care services;
o Carers (in their role as carers but also in their own right, about their own treatment / experience etc.); and
o Temporary residents (including prisoners, holiday-makers, students, Gypsies and travellers, and children and young people on placement) within West Berkshire.
NHS Complaints: the successful Tenderer will deliver services that meet the legal requirements for independent NHS complaints advocacy services as described in the Health and Social Care Act 2012 and any other regulations.
Professional staff use advocacy skills to provide practical support and direction to Service Users in order to assist them in finding a resolution to their complaint. The service must:
o Focus on empowering and assisting people to go through the NHS Complaints procedure;
o Help safeguard the rights of Service Users as set out in both health policy and law;
o Empower Service Users to self-advocate as far as they are able; and
o Support Service Users to get their views heard.
The West Berkshire Learning Disability Partnership Board (LDPB,) will facilitate and have genuine influence and achieve positive change in the lives of people with learning disabilities in West Berkshire. This service will also be responsible for monitoring grants for projects to a predetermined value that support people with a learning disability on behalf of the Learning Disability Partnership Board and West Berkshire Council Social Services.
Lot 2
IMCA (including RPPR) will provide independent support to and represent any individual who is assessed as lacking the capacity to make dec...
More information
Links
-
- https://in-tendhost.co.uk/westberks/aspx/
- Additional information on how to apply for this contract
Additional text
-
Bids to be submitted via West Berkshire District Council E-procurement portal Intend.
https://in-tendhost.co.uk/westberks/aspx/Home
Is a Recurrent Procurement Type? : Yes
About the buyer
Contact name
Karen Felgate
Address
Market Street
Newbury
West Berkshire
RG14 5LD
United Kingdom
Telephone
+441635 519586
Share this notice
Closing: 26 April 2023, 5pm