Published date: 16 January 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 22 January 2020

Contract summary

Industry

  • Telecommunication consultancy services - 71316000

Location of contract

North East

Value of contract

£50,000 to £100,000

Procurement reference

BIP464719575

Published date

16 January 2020

Closing date

22 January 2020

Contract start date

14 March 2020

Contract end date

13 March 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

This ITT relates to the procurement of IVR Review Services in line with SLC's brand and subsequent Voice Recording Delivery to support SLC's suite of IVRs.


More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.


About the buyer

Contact name

Susan Butcher

Address

100 Bothwell Street
Glasgow
G2 7JD
UK

Telephone

014124303482

Email

Susan_Butcher@slc.co.uk