Annual Avaya Hardware and Software Support

Contract summary

Industry

• Maintenance services of telecommunications equipment - 50330000

Location of contract

South West

Value of contract

£20,000 to £30,000

Procurement reference

Avaya Maintenance

Published date

9 October 2015

Closing date

23 October 2015

Contract start date

4 November 2015

Contract end date

31 October 2016

Contract type

Service contract

Procedure type

Not applicable

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

---

Description

West Dorset District Council is procuring on behalf of itself, Weymouth and Portland Borough Council and North Dorset District Council for annual hardware and software support for the Avaya IP Telephone system.

The requirements are:
Annual Hardware and Software Support
01.11.15 - 31.10.2016
Service Level Agreement - Monday to Friday 8:30 am - 5:00 pm
Avaya Hardware - Break/Fix - 4 Hour onsite cover
Avaya Software - Firmware, Current Version Update, Service Packs

System Configuration:

Dorchester:

Avaya Communication Manager (CM) 6.3
Avaya Session Border Controller
Avaya System Manager
Avaya Session Manager
Avaya G450 Gateway
Avaya S8300 LSP running 6.3
Avaya CMS server R16


Weymouth\Crookhill:

Avaya S8300 LSP running 6.3
Avaya G450 Gateway
Avaya Session Border Controller

The contract will be procured under the attached Terms and Conditions.
Please submit price based bids to the contact details provided by Tuesday 27th October 2015.

---

More information

Attachments

• SSP General Terms and Conditions.pdf
• Terms and Conditions

---

Award information

Awarded date

23 October 2015

Contract start date

4 November 2015

Contract end date

3 November 2016

Total value of contract

£24,000

This contract was awarded to 1 supplier.

IP Integration Ltd

---

About the buyer

Contact name

Ruth Hunter

Address

South Walks House
South Walks Road
Dorchester
DT1 1UZ
England

Telephone

01305 252385

Email

R.Hunter@westdorset-weymouth.gov.uk