Published date: 28 May 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 22 June 2023, 2pm

Contract summary

Industry

  • Customer Relation Management software package - 48445000

Location of contract

L39 2DE

Value of contract

£180,000

Procurement reference

WLANCS001-DN672232-63804472

Published date

28 May 2023

Closing date

22 June 2023

Closing time

2pm

Contract start date

2 July 2023

Contract end date

1 July 2026

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

West Lancashire Borough Council is seeking interest from suppliers of customer relationship management (CRM) systems for the Leisure Services Department.
The current facilities are as follows:
1. Nye Bevan Pool, Skelmersdale
2. Park Pool, Ormskirk
3. Burscough Racquet & Fitness Centre
The facilities are currently operated on behalf of the Council by a leisure management contractor. The Council intends to operate and manage the facilities in-house from 1st October 2023. The Council requires the new CRM system to be implemented and fully functional by that date, including all necessary training and testing.

More information

Links

About the buyer

Contact name

Catherine Kirwan

Address

52 Derby STreet
Ormskirk
L39 2DE
United Kingdom

Email

ProcurementInstructions@westlancs.gov.uk

Website

http://www.westlancs.gov.uk/