Published date: 11 May 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 January 2023, 12am

Contract summary

Industry

  • Communications network - 32412000

  • Telecommunications network - 32412100

  • Telecommunications facilities - 32523000

Location of contract

Any region

Value of contract

£45,191

Procurement reference

MT229369

Published date

11 May 2023

Closing date

1 January 2023

Closing time

12am

Contract start date

23 March 2023

Contract end date

18 May 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Ofgem launched a webform, which will enable consumers to share their experience of having a PPM installed. Ofgem recognise that a webform on its own may mean that some consumers are unable to share their experience, and these may be the very consumers with vulnerability issues that Ofgem want to hear from. Ofgem therefore recognises the value in setting up a phone line to run alongside the webform, to support consumers in completing the webform, who would otherwise be digitally excluded.


More information

Links


Award information

Awarded date

23 March 2023

Contract start date

23 March 2023

Contract end date

18 May 2023

Total value of contract

£45,191

This contract was awarded to 1 supplier.

National Association Of Citizens Advice Bureaux

Address

3rd Floor North, 200 Aldersgate, London

Reference

Companies House number: 01652053


About the buyer

Contact name

Lynsey Gordon

Address

10 South Colonnade
Canary Wharf
London
E14 4PU
England

Telephone

+44 2079017000

Email

procurement2@ofgem.gov.uk

Website

http://www.ofgem.gov.uk