Published date: 16 April 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 16 December 2019

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

South West

Value of contract

£70,000

Procurement reference

DVNCC001-DN444191-67501227

Published date

16 April 2020

Closing date

16 December 2019

Contract start date

2 March 2020

Contract end date

1 March 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Devon County Council commissions services for the victims and perpetrators of Domestic Violence & Sexual Abuse in Devon . The service is to support the delivery of the wider Devon Domestic and Sexual Violence Strategy (https://www.devon.gov.uk/dsva/the-dsva-strategy-and-action-plan/).
The Council requires a modern service focussed case management system primarily to:
• Increase potential for improved service user outcomes as well as access to support
• Reduce administrative burden on front-line staff so that they can maximise efficiency.
• Enable production and analysis of data for management to monitor the services and plan future commissioning;
• To facilitate effective interface with the Police referral system and the MARAC process;
• Allow for ongoing use of a commissioner owned system, reducing issue that may occur if the service is transitioned to a new service provider in the future.
• To enable the LEESAR partner services to access one Case Management System for the delivery of the contract.
The solution will need to be scalable so that other organisations providing domestic and sexual violence and abuse services can use it if required in future and provide open and modern technology such that data can be shared with other agencies with duties in this service area.

More information

Previous notice about this procurement

CP1824-19 Case Management System Domestic and Sexual Violence and Abuse

  • Opportunity
  • Published 13 November 2019

Additional text

For expressing an interest in this business opportunity and receiving the Tender information visit Supplying the South West procurement portal.

Award information

Awarded date

27 March 2020

Contract start date

1 April 2020

Contract end date

1 March 2023

Total value of contract

£70,000

This contract was awarded to 1 supplier.

Empowering-Communities

Address

NR33 0TQ

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Tracey White

Address

County Hall
Topsham Road
Exeter
EX2 4QD
England

Telephone

+44 1392383000

Email

tracey.white@devon.gov.uk

Website

http://www.devon.gov.uk