Published date: 13 December 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 January 2025, 12am

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

SW1H 9EA

Value of contract

£75,000 to £90,000

Procurement reference

tender_477361/1435064

Published date

13 December 2024

Closing date

5 January 2025

Closing time

12am

Contract start date

7 January 2025

Contract end date

6 January 2026

Contract type

Service contract

Procedure type

Other: GCloud 13 (RM1557.13)

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

The Crown Prosecution Service (CPS) requires comprehensive support for their Contact Platform, which handles complaints, feedback, and Victims' Right to Review (VRR). The support provision includes: General Support and Maintenance, Reporting Procedure, Change Request Process, Invoicing and Tracking and Service Level Guidelines.


More information

Attachments


Award information

Awarded date

7 November 2024

Contract start date

7 January 2025

Contract end date

6 January 2026

Total value of contract

£75,000

This contract was awarded to 1 supplier.

Brightwire Technology services limited

Address

5 high street, Peebles EH458AT

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

CPS Commercial

Address

102 Petty France,
London,
SW1H 9EA
England

Email

commercialinbox@cps.gov.uk