Published date: 10 December 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 16 November 2025, 12am

Contract summary

Industry

  • Software supply services - 72268000

Location of contract

North West

Value of contract

£620,640

Procurement reference

BIP1000256950

Published date

10 December 2025

Closing date

16 November 2025

Closing time

12am

Contract start date

18 November 2025

Contract end date

17 November 2029

Contract type

Supply contract

Procedure type

Not specified

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Call of contract via the NHS SBS Framework (Ref: SBS10175) for the provision of the Netcall Liberty Converse contact centre system to support customer communications, including telephony, digital channels, and workflow management.

More information

Links

Award information

Awarded date

17 November 2025

Contract start date

18 November 2025

Contract end date

17 November 2029

Total value of contract

£620,640

This contract was awarded to 1 supplier.

Netcall Technology Limited

Address

Suite 203, Bedford Heights
Brickhill Drive
Bedford
MK417PH

Reference

None

Supplier is SME?

No

About the buyer

Contact name

Category Manager

Address

4 Corporation Street
St Helens
WA9 1LD
UK

Telephone

07718707048

Email

procurementteam@torus.co.uk