Published date: 1 May 2018
Last edited date: 1 May 2018
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
General public services - 75110000
Location of contract
South East
Value of contract
£274,000 to £548,000
Procurement reference
WOKHM001-DN337401-32730304
Published date
1 May 2018
Closing date
29 June 2018
Contract start date
1 October 2018
Contract end date
30 September 2020
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
'The Service' will provide advice across, but not limited to, the areas listed below by a range of methods which include: online, face to face, telephone and mail.
Welfare benefits, such as benefit eligibility and representation at appeals tribunals.
Money and debt, such as benefit entitlement, income assessments, debt prioritisation, creditor negotiation and legal assistance.
Employment, such as statutory and contractual rights, dismissal and redundancy.
Housing, such as housing debt, housing costs and housing legislation.
Family or personal, such as death and bereavement, change of name and adoption, divorce or separation, children and young people.
Legal, such as legal proceedings, compensation and personal injury claims, and support.
General tax, such as systems, exemptions and rates.
Disability/health, such as benefit eligibility and applications, representation at tribunals, and health service complaints.
Consumer advice, such as problems with buying goods and services, financial services, insurance queries and consumer law.
'The Service' will also hold general information on issues relating to community care, education, transport and travel, immigration and telecommunications.
More information
About the buyer
Contact name
Natasha Jones
Address
Civic Offices
Shute End
Wokingham
RG40 1BN
England
Telephone
+44 1189746124
commissioningsupportteam@wokingham.gov.uk
Website
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Closing: 29 June 2018
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