Published date: 2 January 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 December 2023, 11:59pm

Contract summary

Industry

  • Repair and maintenance services - 50000000

Location of contract

England

Value of contract

£60,000

Procurement reference

LEICSCITY02-DN698991-98002072

Published date

2 January 2024

Closing date

19 December 2023

Closing time

11:59pm

Contract start date

22 December 2023

Contract end date

21 December 2024

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The services required are the handling of all the Housing Divisions emergency repairs calls received on the tenant's emergency repairs telephone number. The provider will be required to identify genuine emergency calls, log an emergency repair job on the Council's IT system, and issue the job to an Emergency Repair Operative using the Council's work scheduling system, following the required operational procedures.

Award information

Awarded date

22 December 2023

Contract start date

23 December 2023

Contract end date

22 December 2024

Total value of contract

£60,000

This contract was awarded to 1 supplier.

Pinnacle Connect Limited

Address

8th Floor Holborn Tower
137-144 High Holborn
London
United Kingdom
WC1V 6PL

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Siobhan Paterson

Address

City Hall (4th Floor)
115 Charles Street
Leicester
LE1 1FZ
United Kingdom

Telephone

+44 1164542158

Email

siobhan.patterson@leicester.gov.uk

Website

http://www.leicester.gov.uk