Published date: 7 February 2017
This notice was replaced on 25 August 2017
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 25 August 2017)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Travel management services - 63516000
Location of contract
DH1 3LE
Value of contract
£13,700,000
Procurement reference
OJEU17-001
Published date
7 February 2017
Closing date
15 March 2017
Contract start date
1 July 2017
Contract end date
30 June 2021
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The University of Durham is looking at setting up a contract with a single supplier for the provision of Travel Management Services across the University.
The University is seeking to appoint a Travel Management Company who can provide high levels of support but can also consistency demonstrate a value added service. The supplier must provide a comprehensive travel service for staff and students of the University.
The contract will require a wide variety of services, including, but not limited to:
• A fully serviced 'one stop shop' solution for the online searching, booking and management of University related business travel services via an on-line self booking tool;
• Off-line booking routes;
• The services are to include, but not limited to:
o Rail
o Air (both domestic and International)
o Ferry
o UK and foreign Hotels reservations
o Meeting and Conference Services
o Airport Parking
o Visa and passport services.
• A management fee approach as opposed to transactions/booking fees;
• Advice and guidance on hotels and venues;
• Provision of international vehicle hire;
• Health risks and requirements;
• Travellers cheques & currency exchange;
• Provision of group travel bookings and advice;
• Assistance to travellers;
• 24 hour / emergency services support.
These requirements are constant and are required all year round, however, the University cannot guarantee a level of work.
Within this tender, there are a number of appropriateness of solution exclusion criteria, where should you not meet these, your proposal will be deemed to be non compliant and your proposal will not be evaluated. These include:
An on-line self booking tool for users to book all aspects of travel and accommodation within one system;
The on-line self booking tool to have an in-built approval process;
Provide a 24 hour emergency service for all travellers;
The ability to track travellers whereabouts worldwide;
To produce reports to show CO2 figures for scope 3 emissions in order for the University to report on our carbon footprint;
A management fee structure as oppose to transaction fees.
It is advised to review these before starting to complete the tender document.
To express an interest, please click on the link below:
http://events.transaxions.com/service.aspx?event=6758
More information
Additional text
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Please follow the link below to express an interest in this tender.
http://events.transaxions.com/service.aspx?event=6758
About the buyer
Contact name
Chris Slade
Address
Durham University Procurement Service, Mountjoy Centre
Durham
DH1 3LE
England
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