Published date: 30 April 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 March 2025, 12am

Contract summary

Industry

  • Telecommunications services - 64200000

Location of contract

East of England

Value of contract

£55,176

Procurement reference

NHDC0174288

Published date

30 April 2025

Closing date

30 March 2025

Closing time

12am

Contract start date

31 March 2025

Contract end date

31 March 2027

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Replacement of current automated telephony services, using a framework agreement to procure AI telephony services provided by EBI.AI.

Award information

Awarded date

11 April 2025

Contract start date

31 March 2025

Contract end date

31 March 2027

Total value of contract

£55,176

This contract was awarded to 1 supplier.

E.B.I Solutions Ltd

Address

29 Arboretum Street
Nottingham,
Nottinghamshire,
NG1 4JA

Reference

Companies House number: 04217074

Value of contract

£55,176

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Chris Jeffery

Address

Council Offices
LETCHWORTH
SG63JF
England

Telephone

01462 474000

Email

chris.jeffery@north-herts.gov.uk