Published date: 10 June 2021

Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.


Approach to market date: 1 July 2021

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, South East, South West

Value of contract

£3,675,000

Procurement reference

tender_269249/969871

Published date

10 June 2021

Approach to market date

1 July 2021

Contract start date

26 November 2021

Contract end date

26 November 2026

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Highways England is seeking a supplier to implement a new contract for a Remote Maintenance Access Service. The contract will facilitate Technology Operation Capability (TOC) and other key stakeholders such as regional Maintenance & Response (M&R) contractors to remotely access Highways England roadside assets to obtain fault diagnostics, implement corrective actions and install firmware updates, thus reducing the requirement for an operative to attend the roadside.

The successful supplier will develop, test and deliver a secure cloud-hosted remote access service to roadside technology which will enable TOC operatives, M&R contractors and equipment suppliers to work collaboratively to improve the availability of roadside technology. The service will also facilitate remote resets, fault diagnosis and firmware upgrades to be delivered in a safer manner by reducing the traditional method of an operative visiting site. Ultimately, this service will improve Highways England's and it's supply chains ability to reduce the impact of incidents on road users through improved communication about alternative routes and queues ahead due to better roadside technology availability.

Potential tenderers are advised that the approach to market date may be subject to change, firm dates will be released within the contract notice.

About the buyer

Contact name

Megan Tomlinson

Address

The Cube, 199 Wharfside Street
Birmingham
B1 1RN
England

Email

TechnologyProcurement@highwaysengland.co.uk