Published date: 6 April 2023
Last edited date: 25 April 2023
This notice was replaced on 20 June 2023
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 20 June 2023)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
TW9 4DU
Value of contract
£240,000
Procurement reference
TNA554
Published date
6 April 2023
Closing date
9 May 2023
Closing time
5pm
Contract start date
1 June 2023
Contract end date
31 May 2027
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The requirement is for a Co-Managed Network Support Service that will provide expertise, advice, support, and management for the TNA devices and services.
Basic operational management of network services will be undertaken by on-site TNA support staff but in pursuance of their duties, they may require additional support and expertise to assist them in managing the network services more effectively. TNA will require additional assistance to understand and implement system upgrade paths and more advanced operational procedures.
More information
Attachments
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- Appendix A - Change Management Process v1.0.pdf
- Bidding documents
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- Appendix B - Pricing Template.xlsx
- Bidding documents
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- Clarification Questions Responses - Co Managed Network.pdf
- Clarifications to bidders questions
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