Published date: 18 January 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 13 May 2020, 5pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

England

Value of contract

£47,800

Procurement reference

con_5338

Published date

18 January 2021

Closing date

13 May 2020

Closing time

5pm

Contract start date

20 May 2020

Contract end date

20 May 2021

Contract type

Service contract

Procedure type

Not specified

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Analysis of current call data and the development of a more efficient Interactive Voice Recognition (IVR) solution that uses natural speech technology to predict caller intent and route calls to the most relevant self-service platform on the terms and conditions set out in this Contract.

Award information

Awarded date

20 May 2020

Contract start date

20 May 2020

Contract end date

20 May 2021

Total value of contract

£47,800

This contract was awarded to 1 supplier.

Mazaru Ltd

Address

3 Brook Business Centre, Cowley Mill Road, Uxbridge Middlesex UB8 2FX

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Sanctuary Buildings
Great Smith Street
London
SW1P 3BT
England

Email

contract-grant.data@education.gov.uk

Website

https://www.gov.uk/government/organisations/department-for-education/about/procurement