Published date: 10 February 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 28 November 2024, 12pm

Contract summary

Industry

  • Survey services - 79311000

Location of contract

LS1 4AP

Value of contract

£3,050,190

Procurement reference

CF-2820300D0O000000rwimUAA

Published date

10 February 2025

Closing date

28 November 2024

Closing time

12pm

Contract start date

1 February 2025

Contract end date

31 October 2030

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The 2025-2029 contract will include preparation of the survey materials; sending out questionnaires; receiving and managing responses and producing outputs. The survey currently uses a 'mixed mode' methodology. Questionnaires are sent by post and two reminder letters are sent to non-responders. Each letter includes information about how to complete the questionnaire online.

The current survey results are actively used by providers, Cancer Alliances and charities to identify where care is working well and how NHS cancer services across England can be improved. The survey supports the objectives set out in "Achieving world-class cancer outcomes: a strategy for England 2015-2020" and the NHS Long Term Plan Implementation Framework which explains that "Cancer Alliances will need to set out how the plans will address unwarranted variation, improve patient experience, and be supported by appropriate workforce."

More information

Previous notice about this procurement

National Cancer Patient Experience Survey 2025-2029

  • Awarded contract
  • Published 31 January 2025

Attachments

Award information

Awarded date

31 January 2025

Contract start date

1 February 2025

Contract end date

31 October 2030

Total value of contract

£3,050,190

This contract was awarded to 1 supplier.

Picker Institute Europe

Address

Suite 6, Fountain House
John Smith Drive OX4 2JY

Reference

None

Supplier is SME?

Yes

About the buyer

Contact name

Jacqueline Powell

Address

7 & 8 Wellington Place
Leeds
LS1 4AP
United Kingdom

Email

jacqueline.powell9@nhs.net