Published date: 22 January 2020

Withdrawn opportunity - This means that the contract has been withdrawn early. This could be due to a change of circumstances.


Closing: 27 September 2019

Contract summary

Industry

  • Recruitment services - 79600000

Location of contract

Any region

Value of contract

£11,470

Procurement reference

tender_224831/829446

Published date

22 January 2020

Closing date

27 September 2019

Contract start date

30 September 2019

Contract end date

11 November 2019

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Case Team Leader will be responsible for prioritising the work of the case investigation teams, and coordinating the work in close conjunction with other Department of Health & Social Care senior stakeholders.
Key responsibilities and tasks include:
- Managing and prioritising the allocation of new complex cases raised through the escalation process to ensure cases are allocated effectively and promptly
- Ensuring reporting deadlines are met by the team
- Validating effective case management within the teams
- Managing daily touchpoint with Case Managers across various sites
- Providing support and guidance to Case Managers to manage cases to prompt resolution

More information

Previous notice about this procurement

NSDR Contractors - Case Team Leader

  • Awarded contract
  • Published 22 January 2020

Attachments

About the buyer

Address

Quarry House, Quarry Hill
Leeds
LS2 7UE
England

Email

sam.richman@dhsc.gov.uk