Published date: 20 December 2016

This notice was replaced on 10 March 2017

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 10 March 2017)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Business and management consultancy and related services - 79400000

Location of contract

Yorkshire and the Humber

Value of contract

£80,000 to £100,000

Procurement reference

CA0229

Published date

20 December 2016

Closing date

17 January 2017

Contract start date

6 February 2017

Contract end date

5 May 2017

Contract type

Service contract

Procedure type

Not applicable

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Information and Smart Ticketing, part of Transport for the North, is now seeking a consultancy partner to help us to develop and expand our thinking for customer information across the north, and to produce a 5-year implementation plan including delivering on these key tasks:
• Test, challenge and refine the Customer Proposition, particularly in relation to customer information
• Set out a detailed 5-year implementation plan which will deliver the customer proposition for the North.


Invitation to tender documents must be downloaded from WYCA's e-tendering website https://in-tendhost.co.uk/westyorkshireca/aspx/Home. Hover on and select, 'Tenders' followed by, 'Current' and, 'View Details'. There is a registration process, if not already registered. Log in to gain access to the project and invitation to tender documents.

Please note, it is not enough to simply click, 'Express Interest'; interested parties MUST log in and download the documents.

About the buyer

Contact name

Christopher Brooks

Address

West Yorkshire Combined Authority
Wellington House, 40-50, Wellington Street,
Leeds
LS1 2DE
England

Telephone

0113 251 7237

Email

chris.brooks@westyorks-ca.gov.uk

Website

www.westyorks-ca.gov.uk