Published date: 9 December 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 17 November 2022, 1pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

UB83PH

Value of contract

£287,967 to £325,000

Procurement reference

BUL-ITSM2022-2

Published date

9 December 2022

Closing date

17 November 2022

Closing time

1pm

Contract start date

25 November 2022

Contract end date

5 May 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Contract for the provision of IT Service Management Service Desk Software for up to 150 users.

This contract has been awarded on a Call-Off Contract via G-Cloud 12 Framework Agreement (RM1557.12)

Award information

Awarded date

21 November 2022

Contract start date

25 November 2022

Contract end date

5 May 2024

Total value of contract

£287,967

This contract was awarded to 1 supplier.

Freshworks Technologies UK Limited

Address

3rd Floor,
77 Hatton Garden,
London,
EC1N 8JS

Reference

Companies House number: 09338697

Value of contract

£287,967

Supplier is SME?

No

Supplier is VCSE?

No

Additional details

This Call-Off Contract Starts on 25 November 2022 and ends on 5th of May 2024 with the option to extend for 2 period(s) of up to 12 months each.

About the buyer

Contact name

Mark Brown

Address

Kingston Lane
UXBRIDGE
UB83PH
England

Telephone

01895 265895

Email

mark.brown@brunel.ac.uk