Published date: 5 January 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 8 February 2024, 10am

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

England

Value of contract

£0

Procurement reference

LEICSCITY02-DN705783-92811061

Published date

5 January 2024

Closing date

8 February 2024

Closing time

10am

Contract start date

1 July 2024

Contract end date

30 June 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Leicester City Council is seeking to upgrade its current Telecare Alarm Receiving Centre to enable the monitoring of digital communication protocols, in addition to existing analogue communication protocols. The Council currently has circa 4,500 people registered at the Alarm Receiving Centre.

Leicester City Council requires a digitally enabled Telecare Alarm Receiving Centre that will support elderly and/or disabled people to live safely and as independently as possible through the use of telecare and other Care Technology devices.

To support the delivery of Telecare services in Leicester, the Council also requires a Disaster Recovery Call Centre Solution so that emergency calls can be handled at a remote location should this be required.

More information

Links

About the buyer

Contact name

Pamela Chirara

Address

City Hall
115 Charles Street
Leicester
LE1 1FZ
England

Telephone

+44 1164543502

Email

pamela.chirara@leicester.gov.uk

Website

http://www.leicester.gov.uk