Published date: 12 November 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 October 2024, 6pm

Contract summary

Industry

  • Research services - 73110000

Location of contract

SW1E 6QP

Value of contract

£367,800

Procurement reference

tender_467769/1424597

Published date

12 November 2024

Closing date

31 October 2024

Closing time

6pm

Contract start date

1 November 2024

Contract end date

30 October 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Including but not limited to:
- Full review of contract spend to identify efficiencies and savings
- Full review of budget to complete a cost optimisation exercise - linked to contract work, also focused on reducing/consolidating our applications and simplifying how we do things
- Review of cyber security spend to ensure value for money and get comparison to other local authorities in terms of planned activity
- Support and guidance around our emerging AI Centre of Excellence
- Inform development of future Customer Service operating model, including procurement of new telephony platform and optimisation of the service

Award information

Awarded date

1 November 2024

Contract start date

1 November 2024

Contract end date

30 October 2026

Total value of contract

£367,800

This contract was awarded to 1 supplier.

Gartner UK Limited

Address

Tamesis, The Glanty, Egham TW20 9AH

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

64 Victoria Street
London
SW1E 6QP
England

Email

mhpatel@westminster.gov.uk