Published date: 23 February 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 25 September 2020, 5pm

Contract summary

Industry

  • Customer Relation Management software package - 48445000

  • Customer services - 79342300

Location of contract

South East

Value of contract

£196,635

Procurement reference

G Cloud 11 - rm1557

Published date

23 February 2021

Closing date

25 September 2020

Closing time

5pm

Contract start date

14 December 2020

Contract end date

12 December 2022

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Replacement customer service system was required and G Cloud 11 - RM1557 was utilised in order to purchase the most appropriate solution.

Award information

Awarded date

30 November 2020

Contract start date

14 December 2020

Contract end date

12 December 2022

Total value of contract

£196,635

This contract was awarded to 1 supplier.

GOSS INTERACTIVE LIMITED

Address

24 Darklake View
PL6 7TL
GB

Reference

Companies House number: 03553908

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Procurement Team

Address

Civic Offices
BASINGSTOKE
RG214AH
England

Telephone

01256 844844

Email

procurement@basingstoke.gov.uk