Published date: 1 September 2017

Last edited date: 1 September 2017

This notice was replaced on 28 November 2017

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 28 November 2017)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

London

Value of contract

£0 to £60,000

Procurement reference

Project 479

Published date

1 September 2017

Closing date

15 September 2017

Contract start date

16 October 2017

Contract end date

15 October 2020

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Newlon (NHT) delivers services to the residents of 8,000 affordable rented, shared ownership and leasehold homes across North and East London. Our main services include:

- Letting properties
- Repairing properties
- Maintaining the grounds and communal areas of our estates and buildings
- Managing applications from residents who want to buy or exchange their home
- Managing local issues such as nuisance and anti-social behaviour

NHT is seeking bids from suitably skilled and experienced suppliers to develop and maintain a customer portal for residents. NHT wish to use digital channels to improve services for residents and become more efficient. We intend to migrate more and more services and we expect the resident portal to be our primary digital platform. The portal will closely integrate with NHT's existing WordPress website and be driven by Microsoft Dynamics 365. The portal will enable customers to update information, check progress, make payments and communicate more effectively with NHT. The portal will need to be innovative and developed to be future proof. The contract value of £60,000 (including VAT) is an estimate for the first phase of development excluding licence and maintenance costs. However, the scope of the award is for a contract of up to 3 years to allow for future phases of incremental development and support.

The tender documents can be accessed on the Bravo Solutions Local Government Sourcing portal at the following address:

https://www.localgovsourcing.co.uk/web/login.shtml

More information

Links

About the buyer

Contact name

Imran Yasin

Address

Newlon House
4 Daneland Walk, Hale Village
London
N17 9FE
England

Email

Imran.Yasin@newlon.org.uk

Website

https://www.localgovsourcing.co.uk/web/login.shtml