Published date: 22 March 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 12 April 2019

Contract summary

Industry

  • Test and evaluation - 73430000

Location of contract

Any region

Value of contract

£0

Procurement reference

MT215386

Published date

22 March 2019

Closing date

12 April 2019

Contract start date

1 May 2019

Contract end date

31 July 2019

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The British Red Cross has been delivering health and social care services for over 70 years,working closely with our partners to help people move more swiftly and safely though the care system. Our range of services provide a person-centred approach to ensure all the practical and emotional needs of a person are met, to help them get back on their feet and live independently. We receive referrals for support from:
- Our statutory health and social care partners such as hospitals, primary care trusts and local authorities;
- Third sector organisations and community groups;
- The people needing the support themselves or their family or friends.
Further information on our services is included in Appendix 1, this outlines our service models and their intended outcomes.
Our service evaluations and feedback from our operational teams identify inappropriate referrals and being asked to support people with what they refer to as complex needs as recurring themes. Services are developing their own practices in response to these issues and there is no universal definition across our services as to what makes a case complex. This makes it difficult for our service monitoring and evaluation to identify the impact of
complex cases on our service delivery or the achievement of our intended outcomes, and therefore limits the extent to which this can inform our service development and improvement.
We are looking for an independent contractor to help us to better understand the issues of complexity, it's impact on our work and how we can better identify and record this.
For more details, please see the attached Invitation to Tender document.

More information

Links

About the buyer

Contact name

Marc Toal

Address

1 Smithhills Street
Paisley
PA1 1EA
England

Telephone

+44 3450547311

Email

marctoal@redcross.org.uk

Website

http://www.redcross.org.uk