Published date: 8 March 2024

Last edited date: 21 March 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 February 2024, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Any region

Value of contract

£2,525,760 to £5,051,520

Procurement reference

tender_385367/1323725

Published date

8 March 2024

Closing date

19 February 2024

Closing time

12pm

Contract start date

6 March 2024

Contract end date

5 March 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Access to Work (ATW) is a grant designed to help people with disabilities or health conditions start or stay in work. It can pay for things like support workers or traveling to work. The ATW grant receives just under 40,000 applications a year and pays out around £110 million to fund support annually.
ATW is a two-stage process with an online application and separate online claim service however the processing of the applications and claims is still highly clerical. A legacy system provides case management functionality which needs to be replaced.
There are a number of significant pain points for Users throughout the ATW service. The department, via a large change programme, has committed to transforming the end-to-end ATW service to ensure it is as digital, accessible, usable and efficient as possible.
The ATW service can be broadly grouped into the following areas:
- Expand and iterate the new online Claim journey
- Improvements to the existing online Application
- Building out case management functionality to replace legacy systems
DWP also needs to ensure the supplier can continue to run and maintain these services.

More information

Attachments

Award information

Awarded date

16 February 2024

Contract start date

6 March 2024

Contract end date

5 March 2025

Total value of contract

£2,525,760

This contract was awarded to 1 supplier.

Capgemini

Address

1 Forge End, Woking, Surrey, GU21 ^DB

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Peel Park Control Centre
Blackpool
FY4 5ES
England

Email

peelpark.dataandanalyticscommercialteam@dwp.gov.uk