Published date: 13 January 2017

This notice was replaced on 2 March 2017

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 2 March 2017)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

  • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

Location of contract

Any region

Value of contract

£30,000

Procurement reference

ORR/CT/16-77

Published date

13 January 2017

Closing date

30 January 2017

Contract start date

6 February 2017

Contract end date

17 March 2017

Contract type

Service contract

Procedure type

Other:

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

We require an organisation carry out an audit of train company websites against the retail information code of practice to assess the extent to which these websites provide the information need to choose, buy, and use rail tickets:
1) in the context of passengers visiting the website to find information about products and services in contemplation of making a train journey or having already bought a ticket(s), and
2) using the website to search for and buy a ticket(s) for a journey - in particular to help them identify the cheapest, most appropriate ticket(s) for their journey

More information

Attachments

Additional text

Prospective bidders are strongly advised to register early on our eTendering portal as all future communications will be though the portal. Also, please note that all requests for clarification should be posted through the portal and proposals should be uploaded on to it by the time/date shown in the ITT.

About the buyer

Address

One Kemble Street
London
WC2B 4AN
England

Email

peter.gamble@orr.gsi.gov.uk