Microsoft Teams Direct Routing

Contract summary

Industry

• Software package and information systems - 48000000

• IT services: consulting, software development, Internet and support - 72000000

Location of contract

England

Value of contract

£326,435

Procurement reference

IOW001-DN745151-90338887

Published date

23 October 2024

Closing date

15 October 2024

Closing time

11:59pm

Contract start date

1 November 2024

Contract end date

31 October 2028

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The provision of resilient MS CloudUCX Enhanced service, that is based on Highly Available AudioCodes Cloud Edition virtual Session Border Controllers hosted in AWS. Cloud Edition offers increased high availability and scalability and flexibility for tenants.
It will replace the Isle of Wight Council's existing on premise telephony solution, enable Microsoft Teams for Inbound and Outbound PSTN calls via Teams Direct Routing. To assist with migrating users from the existing telephony solution to calling in Microsoft Teams on a phased approach.

Please note that the contract type is a combination of both services and supplies.

The initial term of the contract is 3 years (01 November 2024 - 31 October 2027) at a cost of £248,435 incl one off costs, and if the 12m extension is utilised (until 31 October 2028) whole life cost will be £326,435.00.

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Award information

Awarded date

23 October 2024

Contract start date

1 November 2024

Contract end date

31 October 2028

Total value of contract

£326,435

This contract was awarded to 1 supplier.

Gamma Network Solutions Limited

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About the buyer

Contact name

Lucy Chandler

Address

County Hall
High Street
Newport
PO30 1UD
England

Telephone

+44 1983821000

Email

lucy.chandler@iow.gov.uk

Website

http://www.iow.gov.uk