Published date: 6 September 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 4 August 2022, 3pm

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

  • Research and development consultancy services - 73200000

  • Development consultancy services - 73220000

Location of contract

B69 3DB

Value of contract

£16,000 to £20,000

Procurement reference

IT-230-6155-CLR 196 - AWARD

Published date

6 September 2022

Closing date

4 August 2022

Closing time

3pm

Contract start date

1 September 2022

Contract end date

30 April 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants

Sandwell Council's Housing Service would like to deliver a satisfaction survey to tenants in September 22. This will enable the council to collect feedback from tenants to help shape and improve services. Following survey delivery, an analysis is to be completed and findings to be presented back to the council shortly after. Delivering the survey in Autumn 2022 offers a chance to trial and evaluate the chosen methodology, delivery approach and analysis ahead of next year, when delivering an annual tenant satisfaction survey will be a requirement of the new April 2023 Consumer Standards Framework.

Sandwell has a housing stock of 27,307 properties which rises to 28,000 when including the private finance initiative properties. We collect data on the demographics of tenants including gender, age, ethnicity, and the proportion of tenants with disabilities.

The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents.

In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to` Opt-In`.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810.

Closing date: Thursday 04 August 2022 at 15:00hrs

Award information

Awarded date

25 August 2022

Contract start date

1 September 2022

Contract end date

30 April 2023

Total value of contract

£12,950

This contract was awarded to 1 supplier.

M·E·L Research Ltd

Address

Somerset House, 37 Temple Street, Birmingham, United Kingdom, B2 5DP

Reference

None

About the buyer

Contact name

Carole Le Roux

Address

Freeth Street
Oldbury
West Midlands
B69 3DB
United Kingdom

Telephone

0121 569 3628

Email

carole_leroux@sandwell.gov.uk