Published date: 22 August 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 4 August 2022, 12pm

Contract summary

Industry

  • Customer Relation Management software package - 48445000

  • Customer Relation Management software development services - 72212445

  • Customer services - 79342300

Location of contract

East Midlands

Value of contract

£493,277

Procurement reference

NNC00000197

Published date

22 August 2022

Closing date

4 August 2022

Closing time

12pm

Contract start date

30 September 2022

Contract end date

29 September 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

North Northamptonshire Council (hereafter referred to as the "Council") is seeking a suitably qualified and experienced Supplier to provide a Customer Relationship Management System, in line with the requirements of its detailed specification.

The Council is pursuing award of this contract using the G-Cloud 12 framework agreement (RM1557.12), operated by Crown Commercial Service (hereafter referred to as "CCS").

The award will be conducted using the Council's e-Procurement portal, which can be found at: https://in-tendhost.co.uk/nnc/aspx/Home.

More information

Additional text

This procurement will be managed and awarded using the Crown Commercial Service (CCS) Framework Agreement for G-Cloud 12 (RM1557.12).

Award information

Awarded date

22 August 2022

Contract start date

30 September 2022

Contract end date

29 September 2026

Total value of contract

£493,277

This contract was awarded to 1 supplier.

PLACECUBE LIMITED

Address

1 LONDON STREET
READING
Berkshire
RG1 4PN
GB

Reference

Companies House number: 09914106

Value of contract

£493,277

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

This procurement was managed and awarded using the Crown Commercial Service (CCS) Framework Agreement for G-Cloud 12 (RM1557.12).

In line with the cost details provided during this procurement exercise, aligned to the pricing details confirmed as included on the G-Cloud 12 framework agreement, the contract sum is confirmed as £493,277 (made up of 1. Implementation and Supplying, Hosting, & Support + 2. Sum for Day Rate (Not-Guaranteed)).

About the buyer

Contact name

North Northamptonshire Procurement Team

Address

The Cube, George Street
CORBY
NN17 1QG
England

Telephone

0300 126 3000

Email

procurement@northnorthants.gov.uk

Website

https://in-tendhost.co.uk/nnc/aspx/Home.