Published date: 21 June 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 17 July 2017

Contract summary

Industry

  • Miscellaneous software package and computer systems - 48900000

Location of contract

Any region

Value of contract

£1

Procurement reference

tender_142222/592780

Published date

21 June 2017

Closing date

17 July 2017

Contract start date

4 September 2017

Contract end date

3 September 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

We are seeking a supplier to provide the technology and service for running online votes in BBC Online audience facing products, both in responsive web pages as well as supporting voting in native mobile and connected television applications. The technology and service is expected to allow audience members to vote on high-profile events such as Strictly Come Dancing, as well as take part in polls tied to topical news and sport stories. The supplier is expected to provide a managed service to provide offsite and onsite support to administrate the running of a vote during key broadcast events, as well as technical support to editorial teams who will run their own votes. The supplier is expected to offer a wide range of voting formats for our audience to interact with, e.g. single choice, multiple choice, rankings etc.
The BBC requires a proven, robust, and high-capacity voting platform that will enable the audience to vote online on an editorial subject broadcast by the BBC. The editorial subjects will range from those with a significant material outcome such as deciding the winner or Sports Personality of the Year through to 'just for fun' votes where audience members are asked their opinion on, for example, whether they prefer popular music to classical.

The BBC also requires a simple web based interface for the creation and management of individual votes for its production teams to use throughout the lifecycle of a vote.

Event Type 1 BBC online votes are broadcast in both pre-recorded and live programmes as well as promoted online only. Where voting is promoted and/or resolved in a live broadcast, such as Strictly Come Dancing, the BBC requires a Managed Service with On-site support from the supplier as set out in Scenario 1. The BBC run approximately 5-15 votes that require a Managed Services per year with approximately 25 - 35 On-site events.

Where an Event Type 2 vote is promoted in a live or pre-recorded show and has a vote window of 24 hrs +, such as the Countryfile Calendar Competition (2 week vote window) or RHS Chelsea Flower Show vote (3 day vote window) the BBC require Off-site support as outlined in Scenario 2. The BBC run approximately 10-30 votes that require Off-site support.

For votes that are BBC managed (Event Type 3), the BBC requires a web based User Interface for production teams to set up and run their own votes on an ad-hoc basis that is accessible 24 hrs a day, 7 days a week. The BBC requires training and telephone support when managing their own votes as outlined in Scenario 3. The BBC runs approximately 500 production managed votes per year. We anticipate approximately 300 live BBC users, with 20-50 concurrent BBC users. Price is not the only award criterion and all criteria are stated only in the procurement documents.

More information

Links

Additional text

Please register your interest in this project by taking the following steps: 1 - Register your company on the BravoSolution e-Tendering portal (this is only required once): 1.1 - Go to https://bbc.bravosolution.co.uk. 1.2 - Click the link on the login page to Register. 1.3 - Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an Interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 - You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the Bravo e-Tendering help desk.

About the buyer

Contact name

Rebecca Chisholm

Address

2nd Floor, The Lighthouse, White City Place, 201 Wood Lane
London
W12 7TS
England

Telephone

+447753902714

Email

rebecca.chisholm@bbc.co.uk

Website

www.bbc.co.uk/supplying