Published date: 9 May 2016

Withdrawn early engagement


Closing date: 23 February 2018

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

  • Market research services - 79310000

  • Health and social work services - 85000000

Location of contract

Any region

Procurement reference

CQC AM 102

Published date

9 May 2016

Closing date

23 February 2018

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

'Tell us about your care' - Expressions of Interest invited

The Care Quality Commission (CQC) is looking to gauge market interest and conditions for the provision of services to gather intelligence from patients, their family members and carers relating to the quality of health and social care services in England.
As the independent regulator of health and adult social care services in England, CQC is responsible for monitoring and inspecting these services to ensure they are providing care that is safe, effective, caring, responsive to peoples' needs and well-led. Listening to and acting on people's experiences of care is vital to CQC's work, as it helps us to decide when, where and what to inspect, supports better registration, inspection, judgements and ratings, and results in better information for the public.
Since 2012, CQC has established a number of partnerships with national voluntary organisations, known as 'Tell us about your care' partnerships, in order to increase our access to people's experiences of care via organisations that are already working with and hearing from people on an on-going basis.

CQC now wishes to engage with the wider market in order to inform both the development and delivery of their future service requirements for "Tell us about your care", and in the first instance CQC would like to invite interested organisations to submit an expression of interest.
Please also note that CQC anticipates publishing a 'Request for Information' (RFI) market engagement exercise during w/c 16th May 2016, whereby organisations who are interested in this requirement will have the opportunity to review a draft Service Specification and respond to a number of questions regarding the nature of the service requirement. As part of this process, webinar sessions are anticipated to be held on 24th May (12:30 - 14:30) and 25th May (11:00 - 13:00) to enable CQC to provide further information about the service requirement (please note that the times/dates of the webinars are subject to change).

Please note that those organisations who submit an expression of interest will subsequently be notified as to when the RFI documentation is available to access and review, and the applicable response deadlines.


More information

Additional text

Other information
To submit an expression of interest, please register or log into https://www.delta-esourcing.com/delta. Go to your Response Manager and add the following Access Code: S6R6GHWCVV. If your organisation is already registered with Delta, you will not need to register again - simply use your existing username and password. Please note there is a password reminder link on the homepage.
Please note that this facility allows the provider to express an interest only at this stage - it is NOT a Pre-Qualification Questionnaire (PQQ) exercise and is NOT part of any pre-qualification or selection process. An Expression of Interest is no indication of a commitment to participate in any potential future tender process nor does it infer any preferential or special status on those organisations who do submit an Expression of Interest.

Further information on 'Tell us about your care' can be found at http://www.cqc.org.uk/public/get-involved/tell-us-about-your-care-partnerships


About the buyer

Contact name

Jacqueline Burn

Address

51 Buckingam Palace Road
Victoria
London
SW1W 9SZ
England

Email

commercialcontracts@cqc.org.uk