Published date: 19 August 2015

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 16 September 2015

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Any region

Value of contract

£50,000 to £100,000

Procurement reference

OPS9730

Published date

19 August 2015

Closing date

16 September 2015

Contract start date

20 November 2016

Contract end date

19 November 2019

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The British Library currently operates a mixture of systems under which the public can book tickets for different kinds of exhibition or event in different parts of the Library. The Library now intends to upgrade and consolidate these systems, so as to enhance the user experience when making bookings, as well as improving the operational efficiency or running and maintaining these systems.
Besides its function as a powerhouse for research, the British Library presents a wide range of exhibitions, publications, learning programmes and events to the public at large and approximately 100,000 people visit the Library each month. Access to such exhibitions and events is either by priced ticket, bookable free of charge or in some instances non-ticketed.
Presently we operate a mixture of systems under which the public can book tickets for different kinds of exhibition or event in different parts of the Library. The Library now intends to upgrade and consolidate these systems.
We are seeking responses in regard to potential solutions which can address the four following business services:

• Box Office / exhibitions
• Business & IP Centre Workshop Management System
• Learning Team Booking System
• Public access event management
The delivery channels for these include on-line, telephone and walk-up and they will continue.

Suppliers interested in this opportunity should;
1) Browse to https://bl.bravosolution.co.uk
2) Click on View Current Opportunities and Notices link
3) Follow the instructions to register on the eTendering portal.
4) Download the tender documents
5) Follow the instructions in the documents to submit a response


About the buyer

Contact name

Vicky Platt

Address

The British Library
Boston Spa
LS23 7BQ
England

Email

vicky.platt@bl.uk

Website

https://bl.bravosolution.co.uk