Pension Administrator: Royal Mail Statutory Pension Scheme

Contract summary

Industry

• Pension fund administration services - 66523100

Location of contract

London

Value of contract

£31,000,000

Procurement reference

OJ/S S221

Published date

26 October 2017

Closing date

14 December 2016

Contract start date

30 September 2017

Contract end date

30 April 2025

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

Procurement of a supplier of pension administration services for Royal Mail Statutory Pension Scheme(RMSPS). This scheme is managed by the Authority. The RMSPS transferred to the public sector in April 2012 and the former contract expired in March 2017. The Authority sought innovative proposals to this significant pension administration services opportunity. This procurement is solely for the pension administration services to the RMSPS. The successful pension administrator will work with Royal Mail Pension Plan's (RMPP) pension administrator, Royal Mail Group Limited (RMG), with regard to those members who are beneficiaries in both RMSPS and RMPP. RMSPS is currently the 6th largest public sector pension scheme in the United Kingdom. The RMSPS has approximately 402 000 deferred members and pensioners. Approximately 116 000 of these are also members of the RMPP. The scheme has no active members so there are no accruing costs or contributions.

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More information

Attachments

• Pension Administration Services Agreement - T&Cs and Schedule 1 (Definitions) - (REDACTED).pdf
• Tender notice
• Pension Administration Services Agreement - T&Cs and Schedule 1 (Definitions) - (REDACTED)

• Schedule 2.1 - Services Description - Final (REDACTED).pdf
• Tender notice
• Schedule 2.1 - Services Description - Final (REDACTED)

• Schedule 2.2 - Performance Levels - Final (REDACTED).pdf
• Tender notice
• Schedule 2.2 - Performance Levels - Final (REDACTED)

• Schedule 2.3 - Standards - Final.pdf
• Tender notice
• Schedule 2.3 - Standards - Final

• Schedule 2.4 - Security Management - Final (REDACTED).pdf
• Tender notice
• Schedule 2.4 - Security Management - Final (REDACTED)

• Schedule 2.5 - Insurance Requirements - Final (REDACTED).pdf
• Tender notice
• Schedule 2.5 - Insurance Requirements - Final (REDACTED)

• Schedule 3 - Authority Responsibilities - Final (REDACTIONS).pdf
• Tender notice
• Schedule 3 - Authority Responsibilities - Final (REDACTIONS)

• Schedule 4.1 - Supplier Solution - Final (REDACTED).pdf
• Tender notice
• Schedule 4.1 - Supplier Solution - Final (REDACTED)

• Schedule 4.2 - Commercially Sensitive Information - Final (REDACTED).pdf
• Tender notice
• Schedule 4.2 - Commercially Sensitive Information - Final (REDACTED)

• Schedule 4.3 - Notified Key Sub-Contractors - Final (REDACTED).pdf
• Tender notice
• Schedule 4.3 - Notified Key Sub-Contractors - Final (REDACTED)

• Schedule 4.4 - Third Party Contracts - Final (REDACTED).pdf
• Tender notice
• Schedule 4.4 - Third Party Contracts - Final (REDACTED)

• Schedule 5 - Software - Final (REDACTED).pdf
• Tender notice
• Schedule 5 - Software - Final (REDACTED)

• Schedule 6.1 - Implementation Plan - Final (REDACTED).pdf
• Tender notice
• Schedule 6.1 - Implementation Plan - Final (REDACTED)

• Schedule 6.2 - Testing Procedures - Final.pdf
• Tender notice
• Schedule 6.2 - Testing Procedures - Final

• Schedule 7.1 - Charges and Invoicing - Final (REDACTED).pdf
• Tender notice
• Schedule 7.1 - Charges and Invoicing - Final (REDACTED)

• Schedule 7.2 - Payments on Termination - Final (REDACTED).pdf
• Tender notice
• Schedule 7.2 - Payments on Termination - Final (REDACTED)

• Schedule 7.3 - Benchmarking - Final (REDACTED).pdf
• Tender notice
• Schedule 7.3 - Benchmarking - Final (REDACTED)

• Schedule 7.5 - Financial Reports and Audit Rights - Final.pdf
• Tender notice
• Schedule 7.5 - Financial Reports and Audit Rights - Final

• Schedule 8.1 - Governance - Final (REDACT WHOLE DOC).pdf
• Tender notice
• Schedule 8.1 - Governance - Final (REDACT WHOLE DOC)

• Schedule 8.2 - Change Control Procedure - Final.pdf
• Tender notice
• Schedule 8.2 - Change Control Procedure - Final

• Schedule 8.3 - Dispute Resolution Procedure - Final.pdf
• Tender notice
• Schedule 8.3 - Dispute Resolution Procedure - Final

• Schedule 8.4 - Reports and Records Provisions - Final.pdf
• Tender notice
• Schedule 8.4 - Reports and Records Provisions - Final

• Schedule 8.5 - Exit Management - Final.pdf
• Tender notice
• Schedule 8.5 - Exit Management - Final

• Schedule 8.6 - Business Continuity and Disaster Recovery - Final (REDACTED).pdf
• Tender notice
• Schedule 8.6 - Business Continuity and Disaster Recovery - Final (REDACTED)

• Schedule 8.7 - Conduct of Claims - Final.pdf
• Tender notice
• Schedule 8.7 - Conduct of Claims - Final

• Schedule 9.1 - Staff Transfer - Final (REDACTED).pdf
• Tender notice
• Schedule 9.1 - Staff Transfer - Final (REDACTED)

• Schedule 9.2 - Key Personnel - Final (REDACTED).pdf
• Tender notice
• Schedule 9.2 - Key Personnel - Final (REDACTED)

• Schedule 10 - Guarantee - Final (REDACTED).pdf
• Tender notice
• Schedule 10 - Guarantee - Final (REDACTED)

Links

• http://ted.europa.eu/udl?uri=TED:NOTICE:425846-2017:TEXT:EN:HTML&src=0
• Award notice
• Tenders Electronic Daily Contract Award Notice

Additional text

Pension Administration services against the following two membership profiles:(1) RMSPS scheme members with no benefits in the RMPP (which amounts to approximately 286 000 members comprised of116 000 deferred members and 170 000 pensioners) and (2) RMSPS scheme members with benefits in the RMPP (which amounts to approximately 116 000 members comprised of 97 000 deferred members and 19000 pensioners). The pension administration services available include the following:- accounting
services, administration services, interactions with members, member communications (including managing and operating a helpline, issuing benefits statements, annual pension increase letters,printing services and also scheme leaflets), pension payroll services (bulk and individual payroll services) and reporting. Membership profile 2 also includes the requirement to work with RMPP's pension administration services provider with regard to those members who are beneficiaries in both the RMSPS and RMPP.

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Award information

Awarded date

29 September 2017

Contract start date

30 September 2017

Contract end date

30 April 2025

Total value of contract

£31,000,000

This contract was awarded to 1 supplier.

CAPITA EMPLOYEE BENEFITS LIMITED

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About the buyer

Contact name

The Cabinet Office

Address

1 Horse Guards Road
London
SW1A 2HQ
England

Telephone

0345 010 3503

Email

supplier@crowncommercial.gov.uk

Website

http://www.gov.uk/ccs