Published date: 20 September 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 August 2023, 12pm

Contract summary

Industry

  • Billing system - 48444100

  • Customer Relation Management software package - 48445000

  • Collection agency services - 79940000

Location of contract

North East

Value of contract

£27,853 to £55,706

Procurement reference

PWP6034 / DN690148

Published date

20 September 2023

Closing date

31 August 2023

Closing time

12pm

Contract start date

1 September 2023

Contract end date

31 August 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Renewal of the Voicescape Collections system, following successful proof of concept and implementation of the system. G-Cloud 13 utilised for direct award for 12 months plus 1 x 12 optional 12m extension

Award information

Awarded date

19 September 2023

Contract start date

1 September 2023

Contract end date

31 August 2024

Total value of contract

£27,853

This contract was awarded to 1 supplier.

VOICESCAPE LIMITED

Address

22 Exchange Quays
SALFORD
Lancashire
M5 3EQ
GB

Reference

Companies House number: 06649394

Value of contract

£27,853

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

There is 1 x 12 month optional extension available at the same cost.

About the buyer

Contact name

Christine Little

Address

County Hall
DURHAM
DH15UQ
England

Telephone

000000000000

Email

christine.little@durham.gov.uk