Published date: 3 June 2024

Withdrawn opportunity - This means that the contract has been withdrawn early. This could be due to a change of circumstances.


Closing: 25 June 2024, 12pm

Contract summary

Industry

  • Water distribution and related services - 65100000

  • Staff training services - 80511000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales

Value of contract

£1 to £70,000

Procurement reference

tender_440138/1359485

Published date

3 June 2024

Closing date

25 June 2024

Closing time

12pm

Contract start date

22 July 2024

Contract end date

31 December 2024

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

There will be two elements to the customer research:

- Quantitative research with a representative sample of household water customers to:
understand the prevalence of difficulties in being able to afford to pay water bills and associated behaviours and consequences.

explore levels of awareness of available support and willingness to seek such help.


- Depth research to zoom in on the experiences of low income households, to provide richer insights on the challenges they face in paying their water bills and in managing their household budgets.

More information

Previous notice about this procurement

Research on OFWAT's Draft Determinations (DDs) for water

  • Opportunity
  • Published 24 May 2024

Links

Additional text

Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.

About the buyer

Contact name

Consumer Council for Water

Address

23 Stephenson Street
Birmingham
B2 4BH
England

Email

procurement@ccwater.org.uk

Website

https://www.ccw.org.uk/