Published date: 17 May 2024
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Repair and maintenance services of central heating - 50720000
Location of contract
England
Value of contract
£10,000,000
Procurement reference
CHPH001-DN713273-50060075
Published date
17 May 2024
Closing date
21 June 2024
Closing time
6am
Contract start date
1 April 2025
Contract end date
31 March 2031
Contract type
Works
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The overarching requirement of a new contractor is to provide expertise in the management of CHP heating systems. This will include a range of activities including visiting to diagnose causes however arisen and provide recommendations and solutions to ensure customers are not left without full services. Also taking ownership to liaise with manufacturers and suppliers to resolve warranty defects without the need for CHP to be involved.
It is a key requirement that the contractor is acting with the eyes of CHP in all casework to prioritise the customer solution and undertake remedial action wherever possible.
The services required by the contract, include but are not restricted to:
- Domestic Gas and Non-Gas Appliance Servicing
- Commercial Plant Room Servicing
- Domestic Heating Repairs
- Commercial Heating Repairs
- Renewable System Servicing and Repairs
- Pump Servicing and Maintenance
- Servicing And Maintenance of Solar Panel installations and equipment
More information
Additional text
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Bidders are required to submit bids via the ProContract e-tendering portal.
Please see tender documents below for further details which are on the ProContract portal:
https://procontract.due-north.com/Advert/Index?advertId=88f6da69-3614-ef11-812b-005056b64545
The project reference is DN713273
If your organisation is not registered on ProContract click on the following link https://procontract.due-north.com/register, and complete the free registration process.
About the buyer
Contact name
David Hutchings
Address
Myriad House
33 Springfield Lyons Approach
Chelmsford
CM2 5LB
England
Telephone
+44 1245613145
Website
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Closing: 21 June 2024, 6am
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