Published date: 7 August 2017

Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.


Approach to market date: 8 August 2017

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

  • Health and social work services - 85000000

Location of contract

South West

Value of contract

£74,999

Procurement reference

SOMRTD001-DN292143-57731535

Published date

7 August 2017

Approach to market date

8 August 2017

Contract start date

10 October 2017

Contract end date

9 October 2019

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Somerset County Council is undertaking a redesign of the Stop Smoking Service and a Customer Relations Management (CRM) system will be central to this service. An element of this redesign is to make greater use of digital technology to expand the provision of remote support to users.

Somerset County Council is requesting quotes for a Customer Relations Management (CRM) system, hosted and managed by the supplier. The CRM system will be a pivotal tool for staff in the delivery and management of the Somerset Stop Smoking Service.


More information

Spend profile

This table displays the spend profile of the notice
Financial year Budget
2017/2018 £18,745

About the buyer

Contact name

Tracie Bosher

Address

County Hall
Taunton
TA1 4DY
United Kingdom

Telephone

+44 1823359147

Email

tbosher@somerset.gov.uk

Website

https://www.supplyingthesouthwest.org.uk