Published date: 30 November 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 May 2023, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

N11UD

Value of contract

£164,250

Procurement reference

2324-0087

Published date

30 November 2023

Closing date

30 May 2023

Closing time

12pm

Contract start date

4 August 2023

Contract end date

3 August 2026

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

to procure a new corporate corporate case management system, In order to deliver an effective, efficient complaints process, where risk is managed and appropriate business intelligence is available, the technology systems used to manage complaints needed definition over the long-term. It was advised that this is laid out through a series of technology architecture states, which deliver an incremental and pragmatic approach which aligns with ongoing Resident Experience work.

Award information

Awarded date

19 July 2023

Contract start date

4 August 2023

Contract end date

3 August 2026

Total value of contract

£164,250

This contract was awarded to 1 supplier.

ROL SOLUTIONS LTD

Address

The King Centre
Main Street
Barleythorpe
Oakham
LE15 7WD

Reference

Companies House number: 03731519

Value of contract

£164,250

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Strategic Procurement and Supply Assurance

Address

222 Upper Street
LONDON
N11XR
England

Telephone

020 7527 8118

Email

Procurement@islington.gov.uk