Published date: 14 September 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 July 2023, 4pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West

Value of contract

£118,300

Procurement reference

tender_361930/1247730

Published date

14 September 2023

Closing date

6 July 2023

Closing time

4pm

Contract start date

16 August 2023

Contract end date

16 November 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Alongside its public GOV.UK presence, GOTT has a need to engage online with its users in a secure and private way. This will allow users to benefit from sharing skills, common problems/challenges/experiences, access professional networks, information and expert advice and guidance that should not be readily available to the general public.

We need to develop a community of practice across government that supports the aims and goals of GOTT, allowing the community to benefit from sharing skills, common problems/challenges/experiences, access professional networks, information and expert advice and guidance that should not be readily available to the general public.

Discovery phase goals
1. Fully define the problem to fix for each priority audience with internal GOTT stakeholders so we can design a service that works for users and meets business goals. This means understanding the triggers, motivations, context and behaviours of user groups.
2. Understand who we are designing for and what their expectations/needs are and the wider user journey map.
3. Understand any technical, privacy (firewalls etc) or commercial constraints. Cover any accessibility needs for users.
4. Provide GOTT with evidence for every decision they make.
5. An understanding, developed through user research, of the types of content, guidance and communication that the community would need to support GOTT's ambitions.

The final report produced must be suitable for use in future tender exercises for the Alpha, Beta, Live stages.

More information

Attachments

Award information

Awarded date

15 August 2023

Contract start date

16 August 2023

Contract end date

16 November 2023

Total value of contract

£118,300

This contract was awarded to 1 supplier.

Cyber Duck

Address

Elstree House 12 High Street, Elstree, Borehamwood, Hertfordshire, WD6 3EP

Reference

Companies House number: 04356226

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Trinity Bridge House, 2 Dearmans Place
Salford
M3 5BS
England

Email

jack.millward@dsit.gov.uk