Published date: 17 November 2021

Last edited date: 27 June 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 7 December 2020, 11:59pm

Contract summary

Industry

  • Information technology services - 72222300

Location of contract

Any region

Value of contract

£1,757,044 to £4,216,797.60

Procurement reference

tender_257202/1012935

Published date

17 November 2021

Closing date

7 December 2020

Closing time

11:59pm

Contract start date

1 November 2021

Contract end date

31 October 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

A contract has been awarded to Business Systems (UK) Ltd for the supply, implementation and ongoing support & maintenance of an automated contact centre testing solution.

The lowest stated value is the contract value excluding VAT and the awarded value is the contract value including VAT, whilst the highest stated value includes the estimated value of extension options plus VAT.


Award information

Awarded date

1 November 2021

Contract start date

1 November 2021

Contract end date

31 October 2023

Total value of contract

£2,108,452.80

This contract was awarded to 1 supplier.

Business Systems (UK) Ltd

Address

462 London Road, Isleworth, Middlesex, TW7 4ED

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Trevor Moss

Address

Peel Park Control Centre
Poulton-le-Fylde
FY4 5ES
England

Email

trevor.moss@dwp.gov.uk