Published date: 18 October 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 17 November 2023, 12pm

Contract summary

Industry

  • Funeral and related services - 98370000

Location of contract

England

Value of contract

£600,000

Procurement reference

ROCH001-DN690292-23958902

Published date

18 October 2023

Closing date

17 November 2023

Closing time

12pm

Contract start date

1 April 2024

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

To secure the services of a suitably qualified and professional service to transport the deceased and/or medical notes from within the jurisdiction areas of Manchester (North) and Manchester (West) to a nominated mortuary.

In doing so, the service provider must

• Show reverence to the family and friends of the deceased, by adopting a sympathetic approach, and respect for the deceased in handling and removal.

• Dignity and respect of deceased- Providers are expected to maintain a caring and sensitive attitude to relatives and carers of the deceased. It is vital that a culture of compassion, sympathy and dignity are preserved at all times. The provider should be aware of the impact on differing religions and cultures upon removals and ensure this has been considered and addressed.

• Discharge all duties in a professional manner as not to identify their company name or brand either verbally or non-verbally

• Work within a time frame set by the service level agreement in respect of arrival and transfer times.

• Where the timeframe cannot be met, a phone call should be made to the relative or person present at the collection location to inform them of estimated time of arrival.

• Represent the Coroner's Service in a positive manner.

More information

Links

About the buyer

Contact name

Graham Bramwell

Address

4th Floor, Waterside House
Waterside Plaza
Sale
M33 7ZF
England

Telephone

+44 7817018850

Email

Graham.Bramwell@star-procurement.gov.uk

Website

http://www.rochdale.gov.uk/