Published date: 4 October 2023

This notice was replaced on 15 April 2024

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 15 April 2024, last edited 16 April 2024)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Insurance claims adjustment services - 66518300

Location of contract

London

Value of contract

£0

Procurement reference

tender_391872/1265843

Published date

4 October 2023

Closing date

20 November 2023

Closing time

2pm

Contract start date

2 January 2024

Contract end date

1 January 2029

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Pool Re is seeking to appoint a Loss Adjuster. The primary function of Pool Re is to pay eligible claims to its members ("Members") following a terrorism event. To ensure that Pool Re performs its role in an accurate, timely and cost- effective manner and to prevent any reputational damage, Pool Re must be ready to respond to incidents as they occur, whether it is a small, isolated incident or a catastrophic event.
Should a large loss event occur, the volume of claims and referrals that would be received from Pool Re Members would be extremely large.
To ensure that the claims and referrals are reviewed promptly, there may be a requirement for additional loss adjusting resource at Pool Re, subject to the size of the relevant loss event.
If required, the additional resource provided by the Supplier will assist the Pool Re Claims Manager in reviewing claims above individual Members' Large Loss limits, review, collate and calculate the erosion of Members' retentions and ensure the service provided to Members and other stakeholders is of the highest standard.

About the buyer

Contact name

Commercial Services

Address

Equitable House, 47 King William St
London
EC4R 9AF
England

Email

commercialservices@poolre.co.uk

Website

www.poolre.co.uk